ESS Compass Associate Com Online Pay Stub App

Frontline/hourly employees of Compass Group can check their personal data, paystub, and much more details from the official website or ESS App.

In this guide, you will learn how to access Employee Central through the People Hub tile in CAP. There are three main online web portals of Compass Group for its active employees in deployed sectors, and all active employees can view paystubs online through OMS/CAP/ESS.

To access your paystub, work schedule, and other personal data online you need to visit the official website and complete instructions will be provided below. Before accessing the portal you need to register at the official website.

Login Requirements

  • Compass official website.
  • Login ID
  • Password
  • Internet connection
  • A mobile device or laptop/desktop

Step-By-Step Login Guide

Here are the instructions for your login:

Step 1: The first step is to register at the portal and get the login details. Now if you have the details then visit

Step 2: Clicking on this link you will get your login page. Now enter your Login ID/Username. (Your username will be your personnel number. The format of the New Login ID is [email protected]).


Step 3: The next step is to click on the Continue option.

Step 4: After clicking on the continue a new page will open. Now enter your password and click on login.

ESS Compass Associate

Step 5: Once you click on login your account will open. Now you can check all details from your CAP account.

Login PageClick Here

Forgot your Password? Reset Now!

The compass manager or CAP portal provides you a facility for password resetting in case you forget the login password.

This is a common issue with employees and for solving this issue below are the steps which help you to reset your login password easily.

  • The first step for every employee is to visit the login page.
  • On the login page enter your User ID/Username and click on Continue.
  • On the login page click on forgot password.
ESS Compass associate Com
  • Now a new tab will open, Now again enter your username and click on Next.
  • On the next page, you will ask security questions you set up at the enrollment time.
  • Enter the question and click on submit.
  • After this, an email with a password reset link will be sent to your registered email id. (Which you use at registration time.)
  • Click on the password reset link set a new password and confirm the password again.
  • At last click on Finish. Now you successfully reset your password.

NOTE: In case you forgot the security question then contact CAP at 1.877.311.4747.

Forgot Password?Reset Here

Online Registration Guide

Sign in process is important to access your online account but the first step is to set up your account or complete your registration at the official portal.

Before starting the registration process you need some credentials during registration which are:

  1. Personnel number
  2. Month of birth
  3. The last 4 digits of your SSN
  4. The first letter of your last name

Now if you have these details then to enroll at the online portal of Compass colleagues you need to follow the given steps.

  • Visit the official website.
  • On the login page click on Register.
  • Now on the registration page enter your personnel number, the month of birth, SSN last 4 digits, and your last name’s first letter.
  • After this click on Next.
  • Check the email on the system and if it is correct then re-enter it and click on next.
  • After this enter your phone number and click on Next.
  • Now you will get a link in your email. Now open your email and click on the complete account setup link.
  • Now set up your password and click on Continue.
  • Now in the next step, you will be asked Security Questions and Answers.
  • Now choose the question and answer the question and confirm it.
  • Click on Continue and last click on Go To link.
  • Now you successfully completed your registration.

Help Desk

The compass provides a support structure to its manager or colleagues in case they stuck during their login or password reset.

Sometimes you face issues during registration and login or you need assistance to complete your account setup. So here are the contact details which will help you.

One HR number1.877.311.4747 (Press OPTION 6 for Payroll and OPTION #(Pound) for W2s).
Payroll Support HoursMon To Fri 8 AM EST To 5PM EST
Email For Non-Managers[email protected]
Email For Managers
CAP Password Reset Email[email protected]
Other QueriesClick Here


What is my Personnel ID Number?

The personnel ID number is an 8-digit number. You can find your personnel number on your paycheck or pay stub. This could begin with leading zeros, for example, 00001111.

Is there any Compass Group associates ESS app?

I did not find any information about the ESS app on the official website of the compass. So you can ask your manager about the app.


This How to guide about the Compass Group employee self-service system is for all the new users. I hope the given information helps you to sign in to your account or help you during registration or password resetting. In case you want any further information then please comment below. Thanks.